Refund Policy
Last updated: February 2026
30-Day Money-Back Guarantee
We stand behind our products. If you're not satisfied with your purchase for any reason, we offer a full refund within 30 days of your purchase date. No questions asked.
How to Request a Refund
To request a refund:
- Email us at support@openclaw.io
- Include your purchase email and order number (from your confirmation email)
- Let us know you'd like a refund
We typically process refunds within 3-5 business days. The refund will be credited to your original payment method.
What Happens to Your Access
Upon receiving a refund, your access code will be deactivated. You will no longer have access to the workflow library or any associated materials.
Exceptions
Refunds are not available in the following cases:
- Requests made more than 30 days after purchase
- Evidence of abuse, sharing, or redistribution of our products
- Multiple refund requests from the same person
Upgrades
If you purchased the Starter pack and later upgrade to Pro, you'll only pay the difference. The 30-day guarantee applies to your original purchase date. If you request a refund on an upgrade, we'll refund the upgrade amount and downgrade your access to Starter.
Questions?
If you have any questions about our refund policy, please contact us at support@openclaw.io